Terms of Service

OVERVIEW

This website is operated by VenoPaws. Throughout the site, the terms “we”, “us” and “our” refer to VenoPaws. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Please read these Terms carefully before accessing or using our website. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 4 - PRODUCT PROVISION AND DISTRIBUTED FULFILLMENT NETWORK

Certain products or services may be available exclusively online through the website. We utilize a decentralized, multi-tiered fulfillment network, leveraging verified third-party logistics (3PL) partners and global supply infrastructures to process and dispatch inventory directly to the consumer. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

We do not guarantee that the product descriptions, transit timelines, or technical specifications provided by our fulfillment nodes are entirely error-free, though we make every reasonable effort to maintain strict oversight of our supply ecosystem.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 6 - THIRD-PARTY TOOLS AND LINKS

We may provide you with access to third-party tools or links over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools and links ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or links.

SECTION 7 - LIMITATION OF LIABILITY; DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall VenoPaws, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise—arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

SECTION 8 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VenoPaws and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 9 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 10 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of competent jurisdiction located in the primary administrative region of the store's operations.

SECTION 11 - ARBITRATION, MUTUAL ACCOMMODATION, AND LIQUIDATED REMEDIES

In the event of any operational discrepancies, logistical variances, non-conformity of goods, or transactional disputes, the parties agree to first engage in informal, good-faith remediation to arrive at a mutually agreeable accommodation.

Should the parties fail to reach a collaborative resolution through standard administrative channels within thirty (30) business days, VenoPaws reserves the absolute, unilateral right to execute a definitive closure of the matter. In such instances, as a final and exclusive remedy to mitigate further administrative escalation, we may issue a full or partial restitution of the original purchase price to the original payment instrument.

The issuance of such a refund constitutes total accord and satisfaction, completely absolving VenoPaws from any further claims, liabilities, or auxiliary obligations arising from the transaction.

SECTION 12 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@venopaws.com.